Hey there! At petsuppby, we’re not just another pet store—we’re a small team of animal lovers who genuinely care about your furry (or scaly, or feathery) friends. Seriously, we’ve been in your shoes—scrambling to find the right food, the perfect toy, or that one weird supplement your picky cat might actually eat. That’s why we started this shop in the first place.
Fun fact: Our founder, Sarah, still replies to most customer emails herself. She once spent 45 minutes helping a customer find a discontinued fish tank filter—because, well, that’s just how we roll. Your pet’s happiness matters to us, and so does your voice.
Got a question? A suggestion? Or maybe just want to share a photo of your dog wearing our bandana? (We live for those, by the way.) Here’s how to reach us:
Here’s the thing—we don’t just sell pet supplies. We build relationships. When you tell us about the time your parrot learned to say "petsuppby" (true story), or when you’re frustrated because a product didn’t meet expectations, we listen. Those conversations? They’ve shaped everything from our product lineup to our packaging.
So go ahead, hit us with your best shot. Compliments, complaints, or just a funny pet meme—we’re here for it all. And if you’re ever in Nashville, swing by our warehouse! The office dogs (Milo and Peanut) would love to say hi.
P.S. Not sure if we carry something? Just ask! We’ve been known to track down obscure items for customers—like that time we sourced a single bag of alpaca-shaped treats from Belgium. No judgment here.
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