At www.petsuppby.shop, we prioritize your privacy as much as you care for your pets. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal data. This policy outlines how we collect, use, and protect your information to ensure a secure and personalized shopping experience.
We gather two types of data: automatically collected information (e.g., IP address, device type, browser details, and cookies) and user-provided details (e.g., name, email, shipping address, and payment information during checkout). Interaction data, such as product views or wishlist items, helps us refine our services.
Your data enables us to process orders efficiently, offer tailored product recommendations (like adventure gear or dental care treats), and resolve customer inquiries. We also analyze trends to improve our website functionality and marketing strategies—always with your preferences in mind.
Cookies enhance your browsing experience by remembering cart items or login sessions. Analytical cookies (e.g., Google Analytics) help us understand how customers explore our dog collars, leashes, or interactive toys, allowing us to optimize layouts and promotions. You can manage cookie preferences via your browser settings.
We employ SSL encryption for transactions, regular security audits, and restricted staff access to sensitive data. Payment details are processed through PCI-compliant gateways like Stripe or PayPal, ensuring industry-standard protection against breaches.
Limited data is shared with trusted partners, such as shipping carriers (e.g., FedEx) for delivery coordination or payment processors for transaction verification. Advertising partners may receive anonymized data to display relevant promotions, but never personal identifiers.
You have the right to access, correct, or request deletion of your data. For inquiries or to exercise these rights, email us at [email protected]. We respond within 5 business days and will never discriminate against privacy-related requests.
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